so tomorrow i have to work all day. 8am til about 10pm. while i'm not scheduled but 3 days this work week it still blows to know i'm spending so much time at a place i dispise so much! so i've decided this post is going to be how much i hate my job and hopefully give people yet another insiders opinion of how your actions affect those of is in the sithdown resturaunt industry :).
Alright, first things first. My position at work are Hostess and Server so I get 2 sides of dealing with people face to face each time i work. As a Hostess we have the distinct "pleasure" of being smiley and polite while guests/customers come to our host stand and are ready to be sat. Here is where the problems begin.
If the phonecall that has been made to or from you is so important that you can't speak to me and give me your undivided attention so I can effectivaly do MY job then please do not come to me wanting to be sat. it is rude of you and pretty much just annoys me.
If you can't open your mouth and speak to me and tell me how many are in your party then please don't bother. i think the most obnoxious thing anyone can do is when they are walking toward me and either mouth how many or hold up with their fingers the number of people in their party! you need a table for 2? holding up 2 fingers only makes me think you're a hippy and giving me the peace sign. 5 in your party? don't be shocked if i give you a high five and ask how many people we need to seat for you.
Another thing that bugs the CRAP out of a Host or Hostess, if there is a particular table in a resturaunt you do or don't want to sit by all means tell them. We sit you at a certain table for a reason, its called rotation and it is what's best of the servers. you want the best service possible right? it is OUR job to seat people accordingly and it is not your the best interest for us to double and triple seat servers so when we seat you in the back of the resturaunt don't take it personal, its all part of rotation. but by telling us you would like a windowseat or you don't want to sit next to the kitchen, that is perfectly ok and we will be more than happy to try and accomodate that request but do so when we first greet you b/c i do not feel like running all over the floor to apease you b/c you're picky and can't speak up.
Now lets talk about guests from a Server's point of view shall we?
when you go out to eat do people really understand the ramifications of how they act in public? i have encountered some of the MOST annoying, abnoxious, and downright rude people and people with such a sense of entitlement i've ever seen! i think it should be mandatory for EVERYONE to have to work in a customer service, face to face type of job for a week and see what its like on the other side then people may feel a little ashamed by the way they act towards others.
As a server i make $2.18 on the hour plus my tips. the company i work for mandates this. this company will probably never have a restuaraunt in certain states b/c they will not go up on the starting Server wage of $2.13 an hour. Yes i can make decent tips but its not worth the stress i get when trying to work for them. i am not an asskisser. never have been and never will be. If you can't afford to leave at least $3 on a $15 bill then please, don't eat out. Servers live off their tips, that is how they get paid. some days I don't make what someone making minimum wage does and in Kentucky that is $7.25. don't get my wrong, i am very pleased with any tips i get but i've got bills to pay and now that the beginning of the year is upon us, we're about to get screwed. business is going to be slowing down tremendously.
enough of the money issue lets talk about your role as a guest. it isn't hard. you're hungry and i am there to serve you food and send you on your way. i don't mind that, its a very simple thing that so many people seem to not be able to comprehend that sets the tone for the rest of the meal. READ THE FRIGGIN MENU!!!!! the menus are there for you to decide what you want to eat and what all comes with what you want. if you have questions them by all means, ask but good grief, most menus haven't changed in YEARS and when you've been in a place to eat multiple times a week for years on end then you should know what comes with what and one what. when i worked at a fastfood restuaraunt it killed me little by little inside when people asked if the meals came with drinks. it says it on the menu board and all meals have come with drinks for years!
another thing is know what you've ordered. i don't know how many times food can be ran to the table and the people sitting there look like the food placed before them have things growing in them! if you're memory is that bad then please see a doctor about it.
think its cute to knowingly going out to eat only to get up and leave and when its time for me to leave and I can't b/c you walked out on the check? do i really care about my place of employment? no actually i don't but it is my current workplace and i will respect it for as long as i'm employed but when you walk out on a check that is what causes a rise in foodcost and it hurts me and it makes you look like a fool too. it happens with all kinds of people so there are no real generalizations but no matter who you are, you are scum.
have you ever noticed, as a regular, you have asked to sit in a certain section only to be told an excuse and sat somewhere else? or you are sat in a requested section, you see the server you want but are being helped by someone else? yeah that's b/c they don't want you in their section and they have pawned you off to someone else. there are some gross people out there, usually men, and there are also just some people that have made an undesirable name for themselves that NO ONE wants to wait on. think about it, could you be one of those people?
i know what you're thinking, if i hate my job so bad then why don't i do everyone a favor and quit or find another job? um do you really think i haven't been working on that? trust me i have been looking since about the second month into this horrible excuse for a job but if you have any intelligence about you, you would know that jobs aren't exactly that available right now. i couldnt even get a call back for a seasonal job! online applications are about all anyone does anymore and after spending 30 minutes to an hour on one i get sent an email stating i'm not what they're looking for! i don't know what else they could want with the credentials i put and i have even reapplied with dumbed down responses but still can't get anywhere.
So yes, i am looking for different employment and have had a few interviews but nothing yet. until then i have to suffer through the dumb people and continue to struggle like everyone else.
I feel better now that this is off my chest. i just hope people realize that pretty much the only perk of being a server is the instant money and the majority are college students. if it wasn't for them you wouldn't be eating so be mindful of how you treat them and tip accordingly :)
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